We’re here to help connect you to opportunities. As part of our services, Workforce Solutions for the Heart of Texas may contact you by email or text with updates, reminders, and resources. This page explains how your information is used and how you can control your communication preferences.
Privacy & Communication Preferences
At Workforce Solutions for the Heart of Texas, we are committed to protecting your privacy and providing clear, transparent communication about how your information is used.
Information We Collect
We may collect personal information when you:
- Register for events or services
- Complete forms on our website
- Sign up for updates via email or text
This information may include:
- Name
- Email address
- Phone number
- Date of birth (when required for program eligibility purposes)
How We Use Your Information
We use your information to:
- Provide services and resources
- Share updates about programs, events, and opportunities
- Send important reminders related to your participation
- Improve our services and communication
We do not sell your personal information.
We do not share your personal information with third parties for marketing purposes.
Text Messaging (SMS) Communications
By providing your phone number and opting in, you consent to receive text messages from Workforce Solutions for the Heart of Texas.
Message Frequency
You may receive up to 6 messages per month, depending on your participation and engagement.
Message Types May Include
- Event reminders
- Appointment notifications
- Program updates
- Follow-up information
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opting In
You may opt in to receive text messages by:
- Submitting a form on our website
- Registering for an event
- Providing consent through another approved method
Your consent to receive text messages is not a condition of receiving services.
Opting Out
You can opt out at any time by:
- Replying STOP to any text message
After opting out, you will no longer receive text messages unless you re-enroll.
For assistance:
- Reply HELP or contact us directly
- Or contact us using the information below
Data Sharing for SMS
We do not share, sell, or disclose your mobile opt-in data or consent with third parties for marketing or promotional purposes.
Third-Party Services
We may use trusted third-party platforms (such as Simple Texting or Salesforce) to send messages and manage data securely . These providers are required to maintain appropriate safeguards.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and improve our programs.
Your Privacy Rights
You have the right to:
- Request access to your information
- Request corrections to your information
- Withdraw consent for communications
Contact Us
If you have questions or would like to make a request, please contact:
Workforce Solutions for the Heart of Texas
- Email Us
- Call Us: 254-296-5200
- Visit us Online: www.hotworkforce.com
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Updates to This Policy
We may update this page periodically to reflect changes in our practices. Updates will be posted here with the revised effective date.