FAQs

Services Questions 

Q: What do I as an employer need to do to access the services that you provide?
A: All we require is a Texas Tax number (TWC ID) or Federal Employer Identification Number (FEIN). You can get registered in the state of Texas by going to Texasworkforce.org or Texas Tax Office.

Q: What types of employer services does Workforce Solutions for the Heart of Texas provide?
A: Workforce Solutions can assist with recruiting, screening, and referring jobseekers to open positions. We also provide consulting on topics such as finding resources for funding and the education and training of new and existing employees.

Q: What is the charge to me and my employees for taking advantage of your services?
A: Because we are state and federally funded, there is no charge for the basic services we provide to Texas employers. The only requirement we have is that your business be registered with the federal and state government. Other services (facilities rental, laptop rentals, etc) that require a fee can be discussed by contacting OBP.

Q: What arrangements must I make to have a job fair or hiring event for the job openings at my company through Workforce Solutions?
A: To schedule a job fair or hiring event, we suggest you contact your local Workforce Solutions Center. We have facilities in Bosque, Falls, Freestone, Hill, and Limestone counties as well as Waco where these events are held periodically.

Q: What does it cost my company to have a job fair or hiring event through Workforce Solutions?
A: Hiring events are another service that we can provide free of charge. Our only request is that your company call and request the event with at least one week’s notice (to provide recruiters ample time to prepare our jobseekers). We also require a hire list at the end of your company’s hiring period.

Q: How will I find employees for my open positions?
A: We provide an Internet based matching system, WorkInTexas.com , that provides a list of applicants who match your job posting requirements. Jobs can be posted online at WorkInTexas.com or by calling the Business Services staff at (254) 296-5200. You can also browse the jobseeker database for potential qualified applicants online.

Other Questions

Q: Where can I find information regarding employment law?
A: Visit the Texas Workforce Commission website for answers to questions regarding: legal issues, pay and policy issues, work separation, post-employment problems, and links to other employment law-related websites.

Q: Am I paying my employees a competitive wage for the Heart of Texas area?
A: You can call the Business Services staff for professional opinions or check Tracer2 or Texas Industry Profiles for the most recent wage information.

Q: Do you take job postings from out-of-state employers?
A: Yes, we will take postings from out-of-state employers if the jobs are within our six county areas or if the employer is registered with a Texas Tax ID.

Q: What programs are available to my company for reducing our taxes?
A: A number of programs are available that provide a tax break for hiring certain classes of applicants. The Work Opportunity Tax Credit is a federal tax credit used to reduce the federal tax liability of private-for-profit employers. Employers can hire from 8 different targeted groups. For more information about these tax credits, visit the WOTC website.

Q: Who should I contact for unemployment insurance information?
A: The Texas Workforce Commission handles all Unemployment Insurance claims through statewide Tele-Centers. You may contact them by phone at (800) 939-6631 or visit their website at www.texasworkforce.org.

Q: I have more questions that are not listed here. Is there anyone I can call to help me and my business find what we are looking for?
A: Of course! Business Service Consultants are available by phone at (254) 296-5200 Monday to Friday, 8 a.m. to 5 p.m. or by email at solutions@hotworkforce.com. They are available to answer your questions and provide more information regarding various topics.