Child Care Attendance Automation (CCAA)
Workforce Solutions Child Care Services has put together valuable resource materials to help explain the new CCAA system for both providers and parents. Please click on the links below for additional information.
CCAA Training Video 
Frequently Asked Questions (FAQs) - English 
228 KB
Frequently Asked Questions (FAQs) - Spanish 252 KB
Point-of-Service (POS) Operations Manual - English 2.3 MB
Provider Web Portal Manual - English 816 KB
Interactive Voice Response (IVR) Providers Notice - English 116 KB
Interactive Voice Response (IVR) Providers Notice - Spanish 124 KB
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The Heart of Texas Workforce Development Board, Inc. is an equal opportunity employer/program and auxiliary aids and services are available upon request to include individuals with disabilities. TTY/TDD via RELAY Texas service at 711 or (TDD) 1-800-735-2989 / 1-800-735-2988 (voice).